Managing Club Members

Last updated: May 17, 2026

Once your club is set up, managing the member roster is straightforward. This guide covers inviting new members, changing roles, handling inactive members, and removing access.

Member Roles

Role Inventory Sessions Members Billing
Administrator Full edit Full control Full control Full access
Officer Edit club items Create/manage View only No access
Member View club items Participate No access No access
Guest View only View only No access No access

Inviting New Members

  1. Go to Organization → Members → Invite Member
  2. Enter the email address
  3. Select the role
  4. Optionally include a personal note in the invitation email
  5. Click Send Invitation

Pending invitations appear in the Pending tab. You can resend or cancel them from there. Invitations expire after 14 days — resend if a member doesn't accept in time.

Changing a Member's Role

  1. Go to Organization → Members
  2. Find the member and click their name
  3. Click Edit Role
  4. Select the new role and confirm

Role changes take effect immediately. The member sees the updated permissions on their next page load.

Deactivating a Member

When a member leaves the club, deactivate rather than delete their account:

  1. Go to Organization → Members → [Member Name] → Deactivate
  2. Confirm the deactivation

A deactivated member loses access immediately but their activity history (which sessions they attended, items they updated) is preserved in the club's audit log. Their personal account is not affected — only their club membership is ended.

Transferring Administrator Access

If you're stepping down as club administrator:

  1. Promote another member to Administrator role first
  2. Then go to Organization → Members → [Your Name] → Step Down as Primary Admin
  3. Choose the new primary administrator from the current Administrator list

There must always be at least one Administrator on a paid club account. You cannot remove yourself if you're the only administrator.

Bulk Invitations

For initial club setup, you can upload a CSV of member email addresses:

  1. Go to Organization → Members → Bulk Invite
  2. Download the CSV template
  3. Fill in email addresses and roles
  4. Upload — invitations are sent in batch

Member Activity Reports

Club administrators can see:

  • Session attendance — who participated in each ops session
  • Item contribution — who added or updated inventory items
  • Last active date — identify inactive members

These reports are available under Organization → Reports → Member Activity.

Next Steps