-
Adding Your First Item
Three ways to add equipment to your RailScanPro inventory — AI photo scan, manual entry, and import.
-
Can't Log In? Troubleshooting Login Issues
Resolve login problems including forgotten passwords, locked accounts, SSO issues, and two-factor authentication problems.
-
Missing Data? Recover Deleted Items
Find items that appear to be missing from your inventory — deleted items, archived items, and account-level data recovery.
-
Scanning QR Codes
Generate, print, and scan QR code labels to instantly identify any item in your collection from your phone.
-
Setting Up Your Railroad Profile
Configure your railroad name, scale, era, and preferences so RailScanPro works for your specific collection and layout.
-
Slow Performance? Speed Up RailScanPro
Diagnose and fix slow page loads, laggy photo uploads, and unresponsive AI scanning.
-
Sync Not Working? Fix Data Sync Between Devices
Resolve situations where changes made on your phone don't appear on the web, or vice versa.
-
Using the Mobile App
The RailScanPro mobile app lets you scan, catalog, and manage your collection from anywhere — your layout room, a train show, or your storage closet.
-
Your First 5 Minutes with RailScanPro
Get up and running with RailScanPro in under five minutes — from account creation to your first cataloged item.